Incompetent lawn mowing service with a ‘three-cut minimum’ cancels on customer three consecutive times, so he ‘mowliciously’ complies and schedules his next mowing for 2047

Author image for Lana DeGaetano
Lana DeGaetano • "Show me to me please."
Sep 27, 2024 9:00 AM EDT

Sometimes, life events and medical diagnoses prevent you from staying on top of the smaller things like housework and lawn work. Luckily, there are services available to help us out when we can't help ourselves. Instead of risking our lower backs to keep our lawns looking crispy and healthy, we can hire the fellas that do this for a living. It's a win-win situation until you start getting misled and cheated by the service that's supposed to make your life that much easier. Well, some services are better than others, unfortunately, and this story is solid proof.

The homeowner in this story had a string of events that had prevented him from keeping up with his lawn care. However, he expressed he didn't "want to be" that neighbor who has a gross-looking lawn and didn't practice regular upkeep. So, he hires a lawn mowing service that advertises a "one-time cut". Sounds perfect. Come to find out, this service had a "three-cut minimum." The original poster (OP) expresses that he should've turned back once this occurred.

Over the course of multiple days, the mowing company refuses to mow his lawn for a multitude of reasons. Some wanted more money given the height of the homeowner's grass (not high at all.) Others were simple no-shows. Each time the OP tried to cancel because it wasn't worth it at this point, he was met with pushback because of this "three-cut minimum." So, he schedules his next appointment for over 20 years later. One commenter explains this was a tasteful case of "mowlicious compliance" and they're not wrong. Scroll to read the entire story.

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    Cheezburger Image 10409457408
    via Magda Ehlers
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    I have always hated mowing the lawn. At the same time, I don't want to be that neighbor so I do my best to stay on top of the lawn. However, while I started out strong this summer, I had a series of medical issues that left me in a state that mowing was a bit too much than I could handle. Add in a few other excuses on the few
    via alchemistgamer
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    remaining times I could mow, the lawn was making me look like I was the neighbor I didn't want to be. I decided I'd pay someone to mow for a change and then pick it back up once it was back under control. My first mistake was when the company I contacted had
    via alchemistgamer
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    advertised a one-time cut but when calling to schedule service, notified me they have a three-cut minimum. I should have backed out then. I didn't. The first mower showed up and cancelled the mowing claiming my lawn was 100% over 23" and
    via alchemistgamer
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    as such for excessive height and proceeded to list that they'd charge me a 500% markup for the service. The photos taken were of the few higher points in the lawn (all my front yard) with a tape measure you couldn't read the numbers off of. I was
    via alchemistgamer
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    annoyed to say the least and I tried to originally cancel here but hit with the whole contract bit. So I told them I'd mow it and I'd just use them to end the season and take it easy. I actually only mowed the front lawn and even then, not the whole lawn.
    via alchemistgamer
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    Miraculously, two weeks later, the mower that showed up did the whole lawn and somehow didn't see the back yard, that I left untouched, was a problem. The next mowing day came and went and no one showed. So I
    via alchemistgamer
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    reported it and cancelled the mowing through the app. Despite cancelling, someone showed up the following day. I'm annoyed and I want out so I go into the app and try to cancel my service again. It looks like the service was cancelled and I saved screenshots.
    via alchemistgamer
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    Then, today, I get a message saying my mower is on the way. Here's the thing. We have had a drought for the last month or so, its the end of the season and my lawn hasn't grown even a half- inch in the last two weeks. I am, beyond furious at this point. I
    via alchemistgamer
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    wait until the guy shows up, I talk to him. He's a great guy. He's a contractor for this booking company (which is what I thought was the case). He tells me he gets this all the time. He lets me know he's going to send a message to the company. I felt bad his time got wasted, but there wasn't much I could do about that.
    via alchemistgamer
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    An hour later, I get a message showing I'm rescheduled for tomorrow. I'm done. So I call them up and after speaking with one agent, I get to the escalation team. He tells me my service is cancelled, but I still have one. mowing as per the contract. We go back and forth for a bit and he
    via alchemistgamer
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    won't budge. I ask him if he would schedule snow removal in the middle of summer so why should I schedule mowing when it isn't needed? Nothing. "Fine. Schedule me for June in 2047." "June when, sir?"
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    "June 4, 2047. I'm sure I'll need my lawn mowed then." "We can't schedule that far in advance." He's insistent it has to be this or next year. But I keep pushing. And I remind him, that I agreed to a three cut minimum and no
    via alchemistgamer
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    where in any of the conversations did the company specific a restriction on when. So I wanted to schedule it on June 4, 2047 and he needed to schedule it happen. "One moment sir while I talk to support."
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    I wait for another few minutes and then he comes back. "Your service is fully cancelled. No one is coming out."
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    Zoreb1 2d ago It would have been fun seeing someone show up of a anti-grav mower if you lived in the house that long.
    via Zoreb1
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    Kathucka 2d ago • What, nobody yet? Ok, fine. I'll do it: That was Mowlicious Compliance. I'll see myself out, now.
    via Kathucka
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    Kitchen_Softw... • 2d ago What do you mean my service is fully cancelled, you told me that was not possible and I no longer want that. This is a breach of contract and if you don't. schedule my third cut I will be seeking damages for breach of contract.
    via Kitchen_Software_638
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    NotAGoodUser... • 2d ago. If you are in an area that regularly gets snow, book for when the snow would be deepest.
    via NotAGoodUsernameSays
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    GoatCovfefe . • 2d ago I would've insisted I get scheduled for 2047, after all, you have a 3 cut minimum on contract!
    via GoatCovfefe
  • 21
    Few Television3... 2d ago. Take them to Peoples Court or Hot Bench
    via FewTelevision3921

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